In this policy, the words "we", "our", and "us" refer to EnerGlobe Academy and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices You have regarding our use of this information.
If any information You have provided or uploaded on the Platform violates the terms of this Policy, EnerGlobe Academy may be required to delete such information upon informing You of the same and revoke Your access if required without incurring any liability to You.
EnerGlobe Academy has taken reasonable precautions as per applicable Indian law and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.
User are allowed to access the Platform, register for courses and avail services available with EnerGlobe Academy as a guest and without creating an account on the Platform or providing any Personal Information, EnerGlobe Academy takes no responsibility or validate the information provided by the guest, except as otherwise required under any law, regulation or an order of competent authority. In order to have access to all the features and benefits on our Platform, a User is required to first create an account on our Platform. To create an account, a User is required to provide Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from EnerGlobe Academy, is optional. EnerGlobe Academy may, in future, include other optional requests for information from the User to help EnerGlobe Academy to customize the Platform to deliver personalized information to the User. Without User's agreement, EnerGlobe Academy will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. EnerGlobe Academy may keep records of telephone calls received and made for making enquiries, registered courses, feedback or other purposes for the purpose of rendering services effectively and efficiently.
D. Personal Information
“Personal Information” shall mean the information which identifies the User, name, identification number, email address, age, gender, or phone number provided to EnerGlobe Academy at the time of registration or any time thereafter. Personal information may include “sensitive personal information or data” as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and in this context, includes passwords or any financial account information provided by You during registration. We request You to not provide us with any Personal Information unless specifically requested by us. In such events, we bear no liability to such Personal Information provided by You.
E. Automatic Information Collection
F. Information Security
To protect the security of Your Personal information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information You input. To prevent unauthorized access to sensitive information, it is important for You to monitor those who have access to Your password and to Your computer, laptop or any other device through which Your account can be accessed. Be sure to sign off when finished while using a shared computer.
However, please do note that given the nature of internet transactions, EnerGlobe Academy does not take any responsibility for the transmission of information including Personal Information shared by You other than as set forth in this Policy. Any transmission of information on the internet is done at Your risk and shall not be responsible for the circumvention of the privacy settings or security measures either by You or any third-party.
G. Use of your personal information
While availing our services You will provide access to EnerGlobe Academy with Your Personal Information. If that information is wrong, You can request us to modify or delete the same. EnerGlobe Academy will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to You and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask You to verify Your identity before we can act on Your request. EnerGlobe Academy may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent. We never retain Your Personal Information longer than it is required for the purposes of providing services through the Platform or as required by applicable Indian law. At times, we may also require to transfer Your Personal Information to third-party service providers, for instance to authorize transactions we may share Your financial data with such third-party providers. You hereby consent to Your transfer of Personal Information in all such instances. EnerGlobe Academy carries out all such transfers strictly in accordance with law.
EnerGlobe Academy shall use Your Personal Information to ensure services with respect to the Platform are presented to You in the most effective manner, to secure the Platform and make improvements, to carry out our obligations to You, and to communicate with You. The said communication can either be by calls, text or emails and for purposes which include transactional, service, or promotional calls or messages. If at any time You wish to not receive any communication from our end You can opt-out of the same by writing to us on info@EnerGlobe Academy.com.
Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of EnerGlobe Academy, our users or the public as required or permitted by law.
User choices with regard to access of information
EnerGlobe Academy does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback, addressing any complaints, informing You about new features or free/paid courses. User shall not disclose their Personal Information to any third parties that is not authorised by EnerGlobe Academy and verify the identity of such person who seek information. EnerGlobe Academy will communicate with the Users through call, SMS, email or notices posted on the Platform or through any other means available, which shall include but not be limited to text, other forms of messaging, call.
EnerGlobe Academy may, if You so choose, send direct mailers to You at the address given by You. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect Your privacy and to the extent that You choose not to receive such mailers, we will take all steps to remove You from the list. Should You evidence any violation of our terms and policies.
All the information provided to EnerGlobe Academy by You, You as a User confirms that the same including sensitive Personal Information, is true, accurate and voluntary. User has the right to withdraw information at any time, in accordance with the terms of this Policy and the Terms of Service.
Report, Analysis & Confidentiality
EnerGlobe Academy may have to use Personal Information without reference to any persona or identity for research, statistical analysis improving the Platform of functionalities offered thereon and business intelligence purpose and may transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. All EnerGlobe Academy employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User's sensitive personal data and information.
Revision of terms & Grievance reporting
EnerGlobe Academy may update or amend this Policy at any time, with or without advance notice. In the event there are significant changes in the way EnerGlobe Academy treats User's personally identifiable information, EnerGlobe Academy will display a notice on the Platform or send Users an email. EnerGlobe Academy's current Policy to all information that EnerGlobe Academy has about Users and their account.